Shipping policy

At Zaariya, we are committed to delivering your orders in a timely and reliable manner.

1. Order Processing

  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.

2. Delivery Time

  • Standard delivery time is 3–5 business days across Pakistan.
  • Delivery times may vary depending on your location and courier service conditions.

3. Shipping Charges

  • Shipping charges (if applicable) will be displayed at checkout.
  • We may offer free shipping promotions from time to time.

4. Order Tracking

  • Once your order is shipped, you will be provided with a tracking number via WhatsApp or email to monitor your delivery.

5. Delays

  • While we aim to deliver within the estimated time, delays may occur due to:
    • Weather conditions
    • Courier service issues
    • Public holidays or unforeseen circumstances
  • Zaariya is not responsible for delays caused by third-party courier services.

6. Incorrect Address

  • Customers are responsible for providing accurate shipping details.
  • Zaariya will not be liable for orders delayed or lost due to incorrect or incomplete address information.

7. Undelivered Orders

  • If a parcel is returned due to failed delivery attempts or unavailability of the customer, re-delivery charges may apply.

8. Damaged Parcel

  • Customers are advised to record an unboxing video at the time of receiving the parcel.
  • This is necessary to claim any damage, tear, or size issue.

Contact Us
For any shipping-related queries, feel free to contact us: